Privacy & Cookies

JB Packaging is committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

1. When you order goods from us we need to know your name, postal address, e-mail address, telephone number and delivery address. We gather this information to allow us to process any orders you may make. The relevant information is then used by us, our agents and sub-contractors to provide you with the goods you have ordered and to provide statements of your account and to communicate with you on any matter relating to the conduct of your account and the goods we can offer you or have for sale. If you are paying by credit or debit card you will also have to provide your name, credit card number and expiry date to SagePay, together with any other information that they require to complete payment. Please see the SagePay website for their terms, privacy policy and security arrangements.

2. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

3. We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please send a blank e-mail message to sales@jbpackaging.co.uk

4. We also keep your information confidential. The internal procedures of JB Packaging cover the storage, access and disclosure of your information.

6. If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business. If any of the information that you have provided to JB Packaging changes, for example if you change your e-mail address, name or payment details please let us know the correct details by sending an e-mail to sales@jbpackaging.co.uk or by sending a letter to JB Packaging part of DS Smith Plastics, Near Millbrook, Torpoint, Cornwall, PL11 3AX.

7. By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. We may also e-mail you should we make any changes which will involve wider use of your information so that you may consent to our use of your information in that way. New ordering of goods will signify that you agree to any such changes.

 

Our use of Cookies

Our Website

PHPSESSID

(Contains a PHP "session ID", expires when the browser is closed)

Session

(Contains a PHP "session ID", can also contain an email addressand encrypted password, expires after one year)

The "PHP SESS ID" cookie is required so that the site can recognise the same user clicking from page to page. Without it, every page would be treated as the first visit to the site, and anything added to the shopping basket would be instantly forgotten. Online shopping would, therefore, be impossible.

The "session" cookie is intended for the user's convenience, Bluepark creates this with a copy of the initial session ID so that they can be classed as "returning" and the contents of their shopping basket will still be available. If the user signs in with an email address and password, these login details are are also saved so that they can remain logged in when returning (the password is encrypted). If the user signs out, their login details are removed from the cookie.

YouTube cookies

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for play backs of embedded videos using the privacy-enhanced mode. To find out more please visit YouTube’s embedding videos information page.

Google Analytics

We use Google Analytics, a popular web analytics service which helps us to count the number of people that visit our web site and analyse how they use it. Cookies enable the function of Google Analytics. This software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience. It also helps us to determine which of our website pages are most popular and which products have received the most visits, for example.

The data stored by these cookies can only be seen by JB Packaging and Google and never shows any confidential information.

We use Google Analytics who also set cookies on your machine when you visit this website. This site does not controlthe dissemination of these cookies.

Provider: Google Analytics
Name: __utma
Purpose: Provides a unique ID for each web browser that visits this site.
Expires: 2 years from set/update.

Provider: Google Analytics
Name: __utmb
Purpose: Used to establish and continue a user session with this website.
Expires: 30 minutes from set/update.

Provider: Google Analytics
Name: _utmc
Purpose: Used to establish and continue a user session with this website.
Expires: When you close your browser.

Provider: Google Analytics
Name: _utmz
Purpose: Used to calculate search engine traffic, ad campaigns and pagenavigation within this site. Expires: 6 months from set/update.

Removing and blocking cookies

You can easily restrict or block the cookies used by the website through your browser settings. The help function within your browser will provide detailed instructions of how to find and change these settings. You might also want to visit about cookies.org which provides instructions on how to block cookies on all major browsers. This site also explains how you can delete cookies that have already been stored on your computer as well as general information about cookies. Please remember we are not responsible for third party websites. Please be aware that most cookies are harmless and restricting them may impact your user experience and the functionality of the websites you visit.

Changes to this privacy notice

We keep our privacy notice under regular review. This privacy notice was last updated on 08 August 2012.

How to contact us:

JB Packaging (a division of DS Smith Plastics)
Near Millbrook,
Torpoint,
Cornwall,
PL11 3AX