Delivery

ALL OUR DELIVERY DATES ARE CALCULATED IN WORKING DAYS

JB Packaging has a range of vehicles on hand for local and national deliveries big or small. No minimum order is required as low volume orders can be despatched on a 2 - 4 working day service via courier.

Delivery Times

We offer a standard UK delivery time of 2-4 working days , where an order is placed with us before 11:30AM it is normally dispatched same day. All orders received after 11:30AM will be dispatched next working day.

Regrettably sometimes our couriers may take up to 5 days for delivery or longer during December and if the country is affected adverse weather conditions.

Parcel Order Deliveries

Most orders placed before 11:30AM will usually be received in 2 working days, but please allow up to 4 working days for delivery.

Providing customers with an exact delivery time is difficult as it normally dictated by our courier.

PLEASE NOTE. If you leave a mobile number with us during checkout, we will txt you delivery status updates.

Polystyrene Box: Pallet Orders

Pallet orders have a standard UK delivery time of 2 working days with the same cut-off time of 11:30AM. If you require 24hr delivery this can be selected as your delivery method with an additional charge of £10.00 exc VAT.

 

Orders for Collection

If you're local to JB Packaging (Torpoint, Cornwall) you're very welcome to collect your own order or if you would like to organise your own courier to collect your order from us you can do so by selecting the 'Order for Collection' delivery method. This will zero the cost of delivery and allow you to proceed through checkout with no delivery charge.

If you select this option, orders will be ready for collection on the next working day. Please notify us of your collection day via phone or email quoting your order number.

All of our products have a collection warehouse location, some boxes are only available for collection from a certain warehouse. Please ensure your entire order is available from the location you intend to collect from.

Torpoint - Collection available from Torpoint
Livingston - Collection available from Livingston

This is due to the fact that not all of our boxes are boxes are manufactured in the same facility. If you are intending to collect you order from any one of these locations then the product you are ordering must have the relating collection code.

FOR EXAMPLE: You cannot pick up a 15kg  Long (Livingston) Poly Box from Torpoint. If in doubt please call us.

Our Brixham distribution depot has closed and has moved to Torpoint, Cornwall.

 

Delivery Information

Most of our polystyrene boxes are boxed and wrapped with fragile tape. However we use polythene bags for some items which are wrapped securely with fragile tape to keep delivery and packing costs down.

This is usually more than sufficient to ensure that your order arrives with you in excellent condition, however if you do receive a parcel which has been damaged in transit please write ‘Damaged in Transit’ clearly on the couriers delivery note.

Please note: If ordering more than one type of product, these may be shipped from different locations and as such may not arrive at the same time.

Ordering and Delivery

We are currently only able to deliver to UK mainland addresses.
All orders will receive an e-mail confirmation with your invoice attached.

Prices displayed on the website are valid at the date of order.
We reserve the right to amend prices due to unforeseen circumstances, therefore the prices displayed today may be revised at a future date.