The cut off date for delivery before Christmas was 11:30AM on Monday 18thth December 2023, we apologise for any inconvenience this may cause.
We are prioritising all orders placed before the cut off and doing our absolute best to fulfil these orders as quickly as possible.
Please call if you wish to check the status of your order.
ALL OUR DELIVERY DATES ARE CALCULATED IN WORKING DAYS
JB Packaging has a range of vehicles on hand for local and national deliveries big or small. No minimum order is required as low volume orders can be despatched on a 2 - 4 working day service via courier.
We offer a standard UK delivery time of 2-4 working days, typically all orders are dispatched on the next working day.
Regrettably sometimes our couriers may take up to 5 days for delivery or longer during December and if the country is affected adverse weather conditions.
Parcel Order Deliveries
Orders placed will usually be delivered within 2 working days, but please allow up to 4 working days for delivery.
Providing customers with an exact delivery time is difficult as it normally dictated by our courier.
PLEASE NOTE. If you leave a mobile number with us during checkout, we will txt you delivery status updates.
Polystyrene Box: Pallet Orders
Pallet orders currently have a standard UK delivery time of 3 working days.We have recently had to increase our pallet delivery time from 2 to 3 days - Our courier service has advised that standard pallet delivery is now 3 working days (from dispatch) until at least 7th June. This is due to the economy opening up and restrictions easing meaning the volumes of freight in the system have increased substantially and the network is stretched to capacity.
If you have any questions regarding delivery please email or call.
Orders for Collection
If you're local to JB Packaging (Torpoint, Cornwall) you're very welcome to collect your own order or if you would like to organise your own courier to collect your order from us you can do so by selecting the 'Order for Collection' delivery method. This will zero the cost of delivery and allow you to proceed through checkout with no delivery charge.
If you select this option, orders will be ready for collection on the next working day. Please notify us of your collection day via phone or email quoting your order number.
All of our products have a collection warehouse location, some boxes are only available for collection from a certain warehouse. Please ensure your entire order is available from the location you intend to collect from.
Torpoint - Collection available from Torpoint
This is due to the fact that not all of our boxes are boxes are manufactured in the same facility. If you are intending to collect you order from any one of these locations then the product you are ordering must have the relating collection code.
FOR EXAMPLE: You cannot pick up a 15kg Long (Livingston) Poly Box from Torpoint. If in doubt please call us.
Our Brixham distribution depot has closed and has moved to Torpoint, Cornwall.
Most of our polystyrene boxes are boxed and wrapped with fragile tape. However we use polythene bags for some items which are wrapped securely with fragile tape to keep delivery and packing costs down.
This is usually more than sufficient to ensure that your order arrives with you in excellent condition, however if you do receive a parcel which has been damaged in transit please write ‘Damaged in Transit’ clearly on the couriers delivery note.
Please note: If ordering more than one type of product, these may be shipped from different locations and as such may not arrive at the same time.
Ordering and Delivery
We are currently only able to deliver to UK mainland addresses.
Prices displayed on the website are valid at the date of order.